India's UID (Unique identification Program) is supposed to be the largest deployment of the biometrics solution. This program will provide an unique ID card (called Aadhar) to approx. 1.2 billion people!. Hats off to the folks who conceived idea and building the solution.
Check out the links; http://en.wikipedia.org/wiki/Biometrics and http://onin.com/fp/fphistory.html for more information.
There are so many initiatives conducted or work-in-progress that are aimed to improve the overall customer experience, help organizations reduce the cost of delivery.....this will be an interesting space to watch in the next 1-5 years..
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